Privacy Policy

Effective Date of the current Privacy Policy: 08 th April 2021

We completely understand the responsibility of protecting Your privacy. We designed this Privacy Policy to tell You about the Company’s practices regarding collection, use, and disclosure of information that You may provide for using Our Services/accessing the Platform. By using/accessing the Platform and by providing any information to Us through the Platform, You agree to the terms of this Privacy Policy.

This Privacy Policy of Farmstock Technologies Pvt. Ltd. (“Privacy Policy”) will govern Your use of the Platform and its Services. By accessing, using or signing up on the Platform or any other Services and features, You are accepting the practices described in this Privacy Policy.

In this Privacy Policy, meanings as ascribed to the terminologies in the Terms of Use shall be applicable.

1. Revisions to Privacy Policy:We reserve the right to update and revise this Privacy Policy at any time. You can determine if this Privacy Policy has been revised since Your last visit by referring to the “Effective Date of the current Privacy Policy” date at the top of this page. You should therefore review this Privacy Policy regularly to ensure that You are aware of its terms and amendments. Your use of the Platform constitutes Your acceptance of the terms of the Privacy Policy as amended or revised by Us. In the event of any revision to the Privacy Policy, the Company shall, intimate the Users through email and the same shall be updated and communicated through the Platform.

2. General : This Privacy Policy covers Our treatment of Information that the Company collects and receives, including Information related to Your past use of the Platform. Technology and security policies, rules and other precautions are used to shield Your Information from unlawful intruders, unauthorized access, destruction and accidental loss. Our Privacy Policy is designed to assist You in understanding how We collect, use and safeguard the Information You provide to Us and to assist You in making informed decisions when using Our Platform.

3. Information : Information collected by Us Our primary goal of collecting Your Information is to provide You a safe, efficient, smooth and customized experience. This allows the Company to provide Services and features that most likely meet Your needs, and to customize Our Platform to make Your experience safer and easier.When You visit the Platform, You may provide us with Your

3.1. Personal Information: Name, , images, mobile number, email address and content which You knowingly disclose and is collected on an individual basis.

3.2. Automatic Information: We receive and store certain information such as Your location, which automatically becomes accessible to Us by virtue of You accessing the Platform on Your device. We use Your location for purposes such as but not limited to, providing accurate weather information, helping User‘s to identify the Sellers and Partners in their vicinity, to sell their Products.

Additionally, like many other Platforms, We use Cookies and obtain certain types of information when Your device accesses the Platform or advertisements and other content served by or on behalf of the Platform. Cookie is a small data file that is sent to or accessed from Your device when You use the Platform (“Cookies”). The use of Cookies helps us to assist Your use of certain aspects of the Platform. You can delete Cookies at any time, or You can set Your device to reject or disable Cookies. We may use information from Cookies for the following purposes:

  1. Traffic monitoring
  2. IP address from which You access the Platform
  3. Type of device and operating system used to access the Platform
  4. Date and time of Your access to the Platform
  5. Pages that You visit

3.3. Stored Information: We store all data that is shared by You or by a third party on Your behalf such as image files, documents etc. either at the time of accessing the Platform or on information provided by You through social media platforms or at a later stage. Personal Information, Automatic Information and Stored Information shall individually be referred to as “Personal Information”, “Automatic Information”, “Stored Information” and collectively as “Information”. Information does not refer to any content that You may share with Us for the purposes of publishing on Our Platform. Such content shall be governed by Our Terms of Use.

3.4. Contacts Permissions:If you allow Krishify to access your contacts (including contact number, email id etc.), it enables Krishify to subscribe you and your contacts to Krishify promotional emails, messages, ongoing offers etc., and through this permission you and your contacts will be able to access a variety of social features such as inviting your friends to try our app, send across referral links to your friends, etc. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Application that are placed by third parties. The Krishify does not control the use of cookies by third parties.

We also send your contacts to our server or firebase so that we can help you build your network on Krishify. We do not share your contacts information with any other 3rd party for any purpose.

3.5. TELEPHONE: If a user wants to get direct phone calls from fellow users on the app they can add their phone number under a “call now” button. If you wish to talk to that user, you can click on the “call now” button and make a call from your phone directly to that user.

3.6. Audio: By providing audio recording permission, you will be able to express yourself better on app by creating the audio content.

If you wish to create audio content you can create it under create post option and choose add audio to my post.

4. Use of Information:

4.1. We use Your Information for understanding Users in such a way as to provide better Services of the Platform,.

4.2. We use Your Information to customize Your experience,detect and protect Us against error, fraud and other criminal activity, enforce Our terms and conditions, and as otherwise described to You at the time of collection,

4.3. To send You communication, as per Your notification settings, on any updates or developments pertaining to the Platform or Your use of the Platform,

4.4. To provide You with technical support, including Platform updates

4.5. For communication regarding any product updates or new launches,

4.6. For marketing and promotional purposes

4.7. For any other purpose as may be required.

5. Types of information not allowed on the Platform

  1. Nudity or other sexually suggestive content
  2. Hate speech
  3. Credible threats or direct attacks on an individual or group
  4. Content that contains self-harm or excessive violence
  5. Content that is deemed illegal by the governing laws
  6. Fake or impostor profiles
  7. Spam
  8. Any content that adversely affects Our business and/or Our brand

6. Information Sharing Policy

6.1. Generally, the Company will not disclose personally identifiable information or Sensitive Personal Information that We collect through Your use of the Platform to unaffiliated third parties. We reserve the right, however, to provide such information with prior consent to Our affiliates, third party contractors, employees, contractors, agents, and designees to the extent necessary to enable them to perform certain Platform related Services (such as improving Platform related Services and features, or maintenance Services) on Our behalf.

6.2.On Users providing explicit consent, the information may be shared with third parties for marketing and promotional purposes. This User may revoke such permission by writing to]. pursuant to which the User information will not be shared with any third parties for such marketing and promotional services.

6.3.Other than as mentioned in this Agreement, We do not share your data with any third-party companies or services except a few tools that we use for tracking and marketing services. Such tools are .

  1. Google
  2. Youtube
  3. Google Play Services
  4. Firebase Analytics
  5. Crashlytics
  6. Branch
  7. Facebook Analytics
  8. Moengage

6.4.We also reserve the right to disclose such information to any third party if We believe that We are required to do so for any or all of the following reasons:

  1. By law
  2. To comply with legal processes or governmental requests
  3. To prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Platform or Our network,and/or
  4. To protect the rights, property, or safety of or Our employees, the Users of the Platform, the public, or You.

7. Changes of business ownership and control:

7.1. The Company may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of the Company. Information provided will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Information for the purposes for which it was originally given to Us.

7.2. We may also disclose Information to a prospective purchaser of Our business or any part of it.

7.3. In the above instances, we will take steps to ensure that Your privacy is protected.

8. Data retention:

8.1. Unless a longer retention period is required or permitted by law, we will only hold Your Information on Our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy.

8.2. Even if We delete Your Information, it may persist on backup or archival media for legal, tax or regulatory purposes.

9. Access required from User:

Camera access is required if you want to upload your profile photo on the Platform.

Location access is required to get weather information and forecast.

10. Technical and functional management of the Platform:

When You use Our Platform, We may also process technical data such as Your IP address, Device ID or MAC address, and information about the manufacturer, model, and operating system of Your mobile device. We use this data to enable us to deliver the functionalities of the Platform, resolve technical difficulties, and provide You with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Platform.

11. Security:

The Platform takes Your security seriously and We take precautions to keep Your Information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information that We collect. However, due to the open communication nature of the internet, We cannot guarantee that communications between You and the Company, or information stored on Our Platform, will be free from unauthorized access by third parties. Any transmission of information by You to Our Platform is at Your own risk.

12. Legal Disclaimer:

We reserve the right to disclose Your personally identifiable information as required by law and when we believe that disclosure is necessary to protect Our rights and/or to comply with a judicial proceeding, court order or legal process served on Our Platform. We may be required to share the aforesaid information with government authorities and agencies for the purposes of verification of identity or for prevention, detection, investigation including cyber incidents, prosecution and punishment of offences. You agree and consent for the Company to disclose Your Information, if so required under the applicable law.

13. A Special Note about Children:

The Services under the Platform are not directed towards children under 13 (thirteen). They are not allowed to register with or use the service or provide personal data. If We discover that We have collected personal information from a child under 13, We will delete that information at the earliest.

14. Governing Law:

The laws of India shall govern this Privacy Policy, regardless of Your location. You hereby expressly consent to exclusive jurisdiction and venue located in Delhi, India, for all matters or disputes arising out of or relating to the Terms of Use or Your access or use of the Platform. ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE TERMS OF USE OR YOUR USE OF THE PLATFORM MUST BE BROUGHT BY YOU WITHIN ONE (1) MONTH OF THE DATE SUCH CAUSE OF ACTION FIRST AROSE, OR SUCH CAUSE OF ACTION IS FOREVER WAIVED BY YOU. EACH CAUSE OF ACTION SHALL BE ADJUDICATED INDIVIDUALLY, AND YOU AGREE NOT TO COMBINE YOUR CLAIM WITH THE CLAIM OF ANY THIRD PARTY.

15. Government Schemes:

Data of various government schemes is available on the app. This helps farmers to gain knowledge about the government schemes run by state and centre government for the benefit of farmers. All government policies data has been sourced from a number of websites whose links are mentioned on this page:

Disclaimer: We do not represent any government entity. This section has been created just for users’ information.

16. Return, Refund and Cancellation Policy:

16.1 Return/Exchange Policy

The following Return and Exchange policy is applicable to all items listed and sold through Krishify, unless and otherwise mentioned specifically in case of exceptions. In a general scenario, for any item to be returned or exchanged, user needs to contact the Service provider. The details will be provided along with the items. For exceptions, please refer to the respective sections below.

  • It arrived in a physically damaged condition
  • It did not have the complete package/ has missing parts or accessories
  • The product is not something you ordered (wrong colour/wrong item)

  • Common FAQ

    I want to return/exchange an item. How do I do it?

    We are sorry if there was an issue with the product. For any queries please contact service provider or Krishify customer support team at+91-8068975594 . We will try our best to help you with the issue. We are available Monday - Friday from 10AM to 7PM

    When will I receive my Credits/Bank in case of Refund?

    Credits/ Refund will be as per the terms and conditions of the service provider mentioned in the product page. For any queries please contact service provider customer support or Krishify support team. We are available Monday - Friday from 10AM to 7PM

    16.2 Cancellation Policy

    I want to cancel my order. How do I do that?

    Cancellation will be as per the terms and conditions of the service provider mentioned in the product page. For any queries please contact service provider or Krishify customer support.. We are available Monday - Friday from 10AM to 7PM

    When will I receive my Credits/Bank in case of Cancellation?

    Credits/ Refund will be as per the terms and conditions of the service provider mentioned in the product page. For any queries please contact service provider or Krishify customer support team. We are available Monday - Friday from 10AM to 7PM.

    17. Grievance Redressal:

    If You find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or other terms and conditions or policies of any of the Company’s entity,



    Krishify (Farmstock Technologies Pvt. Ltd.) does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc) of the products or related services (Farm equipments/Machines/Accessories) proposed to be sold or offered to be sold or purchased on the Krishify (Farmstock Technologies Pvt. Ltd.) Platform/Website. Krishify (Farmstock Technologies Pvt. Ltd.) does not implicitly or explicitly support or endorse the sale or purchase of any products or related services on the Platform/Website. Krishify (Farmstock Technologies Pvt. Ltd.) accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Krishify (Farmstock Technologies Pvt. Ltd.) shall not be responsible or accountable for any accidents or incidents related to the use or operation of products (Farm equipments/Machines/Accessories) available for purchase on the platform/Website either due to operational reasons or for any human error. User needs to take all precautions while using/opearting/maintaining/storing any product (Farm equipments/Machines/Accessories) purchased from the platform/Website. Users may read the users manuals provided by the sellers on the platform/Website to become familiar with the features of the products. Products (Farm equipments/Machines/Accessories) must be operated with caution and common sense and may also requires mechanic ability. It is essential to read and follow all the instructions and warnings in the user manuals prior to assembly, setup, or use to operate the products (Farm equipments/Machines/Accessories) correctly.


    Except as prohibited by applicable Indian Law, the material and its related information (Agricultural Inputs) provided on or through website are provided “as is” without any warranties of any kind including warranties of merchantability, fitness or particular purpose. Users shall buy any product (Agricultural Inputs) from krishify (Farmstock Technologies Pvt. Ltd.)platform/website with due care & caution and Krishify (Farmstock Technologies Pvt. Ltd.) and its affiliates shall not be responsible for any loss/damage arising out of usage of products (Agricultural Inputs) proposed to be sold or offered to be sold or purchased from the Krishify (Farmstock Technologies Pvt. Ltd.) Platform/website.


  • Krishify (Farmstock Technologies Pvt. Ltd.) is only responsible for providing you with an e-commerce website to purchase Product (Medicines & Vaccines for animals) or avail third party services, if you deem fit. It is hereby clarified that that the manufacturers themselves are responsible for all compliances relating to the manufacturing of the Products (Medicines & Vaccines for animals) including any labelling, mandatory declaration requirements, etc. under the applicable law. As a means to assist the users in identifying the Products (Medicines & Vaccines for animals) of their choice, to the extent permitted by applicable law, Krishify (Farmstock Technologies Pvt. Ltd.) provide visual representations on the Website including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of accuracy of such visual representation or description of the Products (Medicines & Vaccines for animals).
  • Krishify (Farmstock Technologies Pvt. Ltd.) Platform/Website allows you to purchase the Products (prescription medicine & Vaccines for animals) against a valid medical prescription issued by a animal medical expert/ doctor to be provided to a registered pharmacist for the purpose of dispensing such medicine (“Prescription Drugs” for animals), offered for sale on the Website. Krishify (Farmstock Technologies Pvt. Ltd.) shall not be hold liable in any case relating to the usage of medicines & vaccines (for animals) proposed to be sold or offered to be sold or purchased from the Krishify (Farmstock Technologies Pvt. Ltd.) Platform/website


  • Krishify (Farmstock Technologies Pvt. Ltd.) is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Krishify (Farmstock Technologies Pvt. Ltd.) cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Platform. Krishify (Farmstock Technologies Pvt. Ltd.) shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
  • Krishify (Farmstock Technologies Pvt. Ltd.) does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Platform and use Your best judgment in that behalf.
  • At no time shall Krishify (Farmstock Technologies Pvt. Ltd.) hold any right, title or interest over the products nor shall Krishify (Farmstock Technologies Pvt. Ltd.) have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Krishify (Farmstock Technologies Pvt. Ltd.) is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
  • The Platform is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Krishify (Farmstock Technologies Pvt. Ltd.) is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer
  • Krishify (Farmstock Technologies Pvt. Ltd.) will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Platform. Krishify (Farmstock Technologies Pvt. Ltd.) does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Platform; their servers; or electronic communication sent from Us are free of viruses or other harmful components.
  • Nothing on Platform constitutes, or is meant to constitute, advice of any kind. All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.
  • Krishify (Farmstock Technologies Pvt. Ltd.) hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the supplier brand, quantity etc. may be required due to limitations caused by availability of product difference in quantity charts of respective brands etc. In this instance you agree that Krishify (Farmstock Technologies Pvt. Ltd.) will send an approval request via the email address, which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested product change by replying to it within 10 days of it being sent to you.
  • Krishify (Farmstock Technologies Pvt. Ltd.) provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original products such as seeds and accessories from various supplier brands (collectively, "Products"). The Products can be purchased through the Website through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product. YOUR ORDER SHALL BE DELIVERED WITHIN 7-10 WORKING DAYS Delivery timelines are indicative and, on some occasions, there might be some delay due to unavoidable circumstances." If delivery or performance deadlines are not met for reasons beyond our control, such as force majeure or any other unforeseen event", that affects our component suppliers, the agreed deadlines shall be extended for a reasonable period. If there are multiple items, delivery might take some time. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our Vendors or suppliers, Krishify (Farmstock Technologies Pvt. Ltd.) shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Krishify (Farmstock Technologies Pvt. Ltd.) shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Krishify (Farmstock Technologies Pvt. Ltd.) shall issue a credit to your credit/debit card account in the amount of the charge.


    User & Seller indemnify Krishify (Farmstock Technologies Pvt. Ltd.) for all damages, claims arising out of any transaction(s), usage of product, efficacy of product/service, side effect of product/service, deficiency in performance/delivery/quality of the product/service thus sold herein through the online platform/Website of krishify (Farmstock Technologies Pvt. Ltd.)

    The User also indemnifies Krishify (Farmstock Technologies Pvt. Ltd.) against any breach of applicable laws, regulations, or intellectual property rights, including but not limited to copyright, trademark, or patent infringements, arising from the use of the online platform/Website of Krishify (Farmstock Technologies Pvt. Ltd.) and any transactions or content posted therein. The User/Seller is solely responsible for ensuring that their actions and content comply with all relevant legal requirements, and they agree to bear all legal consequences and expenses arising from any such breaches.

    The Content Creator/User acknowledges and agrees to indemnify Krishify (Farmstock Technologies Pvt. Ltd.) and its affiliates, employees, and agents against any damages, claims, liabilities, or legal actions that may arise from the content provided or posted by the Creator/ User, regardless of whether the information provided is real or fake. The Content Creator/ User assumes full responsibility for any consequences or disputes resulting from their posted content and agrees to cover all associated costs and liabilities.

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